00937nam a2200217 a 450000500170000000800410001704000340005808200270009210000290011924501110014826000500025930000350030950400640034459000100040865000660041865000490048470000320053394200120056599900170057795201250059420181210001600.0960507s1996    flua     b    001 0 eng d  aVMOU:CbengcVMOU:CdBD-DhBPA0 a350.00780973bKOQ 19961 aKoehler, Jerry W.91866010aQuality government :bdesigning, developing and implementing TQM /cJerry W. Koehler, Joseph M. Pankowski.  aDelray Beach, Fla. :bSt. Lucie Press,c1996.  axiii, 281 p. :bill. ;c24 cm.  aIncludes bibliographical references (p. 269-274) and index.  aDipak 0aTotal quality management in governmentzUnited States.941045 0aPublic administrationzUnited States.9410461 aPankowski, Joseph M.941047  2ddccBK  c14038d14038  102ddc4070aBPATCbBPATCcGENd2018-04-11l0o350.00780973 KOQ 1996p84471r2018-04-11 00:00:00w2018-04-11yBKzDipak