@book{17710,
	author = {Edosomwan, Johnson Aimie,},
	title = {Organizational transformation and process reengineering /},
	publisher = {Quality Observer ;},
	year = {c1996.},
	address = {Fairfax, VA :},
	url = {http://www.loc.gov/catdir/enhancements/fy0803/95207087-d.html}
}