00816pam a2200229 a 4500 20241205094419.0 940613s1995 enka b 001 0 eng 0335193498 0335191606 (pbk.) DLC DLC BD-DhBPA 363.068 GAQ 1995 Gaster, Lucy, 1940- 56412 Quality in public services : managers' choices / Lucy Gaster. Buckingham [England] ; Philadelphia : Open University Press, 1995. ix, 149 p. : ill. ; 24 cm. Public policy and management 56413 Includes bibliographical references and index. Amirul Public administration Great Britain. 56414 Municipal services Great Britain Management. 56415 ddc BK 19358 19358 0 ddc 0 0 BPATC BPATC GEN 2018-04-13 0 363.068 GAQ 1995 81667 2018-04-13 00:00:00 2018-04-13 BK Amirul 0 ddc 0 0 BPATC BPATC GEN 2018-04-13 1 363.068 GAQ 1995 81060 2020-03-22 00:00:00 2019-11-11 2018-04-13 BK Amirul