01199cam a22002174a 450000500170000000800410001702000320005804000230009008200200011310000340013324501460016724600580031326000590037130000340043050400640046450503360052865000260086465000260089065000340091670000310095020181210004530.0990406s1999    caua     b    001 0 eng    a0787946028 (acidfree paper)  aDLCcDLCdBD-DhBPA00a658.3bLUA 19991 aLucia, Anntoinette D.,d1951-14aThe art and science of competency models :bpinpointing critical success factors in organizations /cAnntoinette D. Lucia, Richard Lepsinger.30aPinpointing critical success factors in organizations  aSan Francisco, Calif. :bJossey-Bass/Pfeiffer,cc1999.  axix, 197 p. :bill. ;c24 cm.  aIncludes bibliographical references (p. 183-184) and index.0 aThe what, why, and how of competency models -- How competency models can enhance HRM systems -- Competency models, laying the groundwork -- Developing a competency model from scratch -- Finalizing and validating the competency model -- Integrating competency models into HRM systems -- Communicating purpose and gaining commitment. 0aEmployeesxRating of. 0aPersonnel management. 0aOrganizational effectiveness.1 aLepsinger, Richard,d1948-