@book{20252,
	author = {Ballot, Michael.},
	title = {Labor-management relations in a changing environment /},
	publisher = {Wiley,},
	year = {c1996.},
	address = {New York :},
	edition = {2nd ed.},
	url = {http://www.loc.gov/catdir/description/wiley033/95035394.html}
}