01888pam a2200265 a 4500 20181210005619.0 040525s2005 nyu b 001 0 eng 0415328977 (hard cover) 0415328985 (soft cover) BD-DhBPA BD-DhBPA BD-DhBPA 658.406 OSM 2005 Osborne, Stephen P., 1953- 34622 Managing change and innovation in public service organizations / Stephen P. Osborne and Kerry Brown. New York : Routledge, 2005. x, 262 p. ; 24 cm. Routledge masters in public management series ; 1 Includes bibliographical references and index. 1. Change and innovation in public service organizations : planned and emergent phenomena -- 2. The volatile environment of public service organizations -- 3. Assessing the need for change and innovation -- 4. The processes of change in public services and public service organizations -- 5. Organizational culture and managing change in public service organizations -- 6. Implementing change in public service organizations -- 7. Understanding and managing innovation in public services -- 8. Developing and supporting innovators in public service organizations -- 9. Managing the process of innovation in public services -- 10. Sustaining change and innovation in public services and public service organizations -- 11. Key lessons and issues for the future -- App. A. Managing change in public service organizations : a case study -- App. B. Managing innovation in public service organizations : a case study of regional action West Midlands. mizan Public administration. 64405 Organizational change. 4722 Brown, Kerry. 64406 Routledge masters in public management series ; 1. 64407 ddc BK 22219 22219 0 ddc 0 0 BPATC BPATC GEN 2018-04-13 1 658.406 OSM 2005 95053 2019-08-07 00:00:00 2019-05-16 2018-04-13 BK mizan 0 ddc 0 0 BPATC BPATC GRR 2022-02-22 0 658.406 OSM 2005 103171 2022-02-22 00:00:00 2022-02-22 BK