TY  - BOOK
AU  - McCann,D.J.
TI  - How to influence others at work: psychoverbal communication for managers 
SN  - 0434912832
U1  - 658.45 
PY  - 1988///
CY  - Oxford [England], Melbourne
PB  - Heinemann Professional
KW  - Communication in management
KW  - Factual enquiry model--operational pacing--persuading--representational systems--strategic pacing--
N1  - Includes index; Bibliography: p. [125]-126
ER  -