@book{28182,
	author = {Van Kavelaar, Eileen K.,},
	title = {Conducting training workshops :},
	publisher = {Jossey-Bass/Pfeiffer,},
	year = {c1998.},
	address = {San Francisco Calif. :},
	url = {http://www.loc.gov/catdir/bios/wiley043/97033734.html}
}