Conducting training workshops : a crash course for beginners /
Eileen K. Van Kavelaar.
- San Francisco Calif. : Jossey-Bass/Pfeiffer, c1998.
- x, 174 p. : ill. ; 23 cm.
Determining the context of the training : a crucial first step -- Identifying learning objectives -- Selecting instructional methods and strategies -- Choosing and using training aids -- Making explanations clear -- Asking and answering questions -- Polishing communications skills? -- Enhancing interpersonal skills -- Developing lesson plan -- Evaluating training effectiveness.