00723nam a2200217 a 4500 20181210013257.0 930824s1994 enka b 001 0 eng 93034170 0750615656 DLC DLC BD-DhBPA 658.562 20 OAC 1994 Oakland, John S. 73417 Cases in total quality management / John S. Oakland and Leslie J. Porter. Oxford ; Boston : Butterworth-Heinemann, 1994. xxii, 271 p. : ill. ; 25 cm. Includes bibliographical references and index. mizan Total quality management Case studies. 84109 Porter, Leslie J. 84110 ddc BK 29599 29599 0 ddc 0 0 BPATC BPATC GEN 2018-04-16 0 658.562 OAC 1994 85263 2018-04-16 00:00:00 2018-04-16 BK mizan