00840nam a2200241 a 4500 20181210013343.0 971223s1998 flu 001 0 eng 97227877 1574441507 DLC DLC BD-DhBPA 368.812 21 ABI 1998 Abromovitz, Hedy Gruenebaum. 84477 Insuring quality : how to improve quality, compliance, customer service, and ethics in the insurance industry / Hedy Abromovitz, Les Abromovitz. Boca Raton, Fla. : St. Lucie Press, c1998. ix, 217 p. ; 24 cm. Includes index. mizan Insurance companies Management. 84478 Insurance Marketing. 84479 Quality assurance. 84480 Abromovitz, Les. 84481 ddc BK 29712 29712 0 ddc 0 0 BPATC BPATC GRR 2018-04-16 0 368.812 ABI 1998 87047 2018-04-16 00:00:00 2018-04-16 BK mizan