Ayeni, Victor. <br/><br/>
Empowering the customer / 
Victor Ayeni. 
 - London :  Commonwealth Secretariat,  2000. 
 - x, 63 p. ;  24 cm. 
 - Managing the public service strategies for improvement series ;  no. 13 .
<br/><br/>Includes bibliographical references (p. 55-57). 
<br/><br/><label>ISBN: </label>0850926491 
<br/><br/><label>LCCN: </label>2002405350 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational change.<br/>Public administration.<br/>Customer relations.
<br/><br/><label>LC Class. No.: </label>JF1525.O73  / A94 2000 
<br/><br/><label>Dewey Class. No.: </label>352.3  / AYE 1986