00871cam a2200265 a 4500 20181210064121.0 001017s2000 enk b 000 0 eng 2002405350 0850926491 (OCoLC)ocm45327993 UKM UKM DLC BD-DhBPA JF1525.O73 A94 2000 352.3 21 AYE 1986 Ayeni, Victor. 94378 Empowering the customer / Victor Ayeni. London : Commonwealth Secretariat, 2000. x, 63 p. ; 24 cm. Managing the public service strategies for improvement series ; no. 13 94379 Includes bibliographical references (p. 55-57). Momiul Organizational change. 94380 Public administration. 94381 Customer relations. 94382 ddc BK 32995 32995 0 ddc 0 0 BPATC BPATC GEN 2018-04-17 0 352.3 AYE 19986 G2690 2018-04-17 00:00:00 2018-04-17 BK Momiul 0 ddc 0 0 BPATC BPATC GEN 2018-04-17 0 352.3 AYE 1986 94969 2018-04-17 00:00:00 2018-04-17 BK Newaz