the Sri lankan experience with e-development Hanna, Nagy. creator World Bank text bibliography dcu Washington D.C World Bank c2008 2008 monographic eng

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xx, 272 p. : ill. ; 23 cm. Foreword -- Acknowledgments -- Acronyms and abbreviations -- Introduction -- E-development as a holistic vision -- The eSri Lanka program -- Learning from eSri Lanka -- Developing e-leadership institutions -- An institutional innovation in e-leadership: the ICT Agency of Sri lanka -- The institutional model -- Evolution of the authorizing environment and governance model -- Mandate -- Paths to sustainability -- Core competencies -- Partnerships -- A learning organization -- Role of aid agencies -- Lessons and conclusions -- Annex 2.1 The ICT agency in search of a corporate identity -- Annex 2.2 The ICT policy framework & the organizational structure of the ICT agency -- Annex 2.3 Internal and external risks facing the ICT agency at inception -- Managing results -- Objectives of monitoring and evaluation for eSri Lanka -- Framework for monitoring and evaluation -- Arrangements for monitoring and evaluation -- Emerging lessons -- Annex 3.1 Results framework for monitoring and evaluation -- Outcome indicator -- ICT human resource development and industry promotion -- Transforming government -- Best practices and options for planning and implementing e-government -- Approaches to planning e-government -- Implementation of e-government: four phases -- Leadership, partnership, and change management -- Providing leadership, building partnerships -- Conclusions and implications -- Readiness for e-government: a historical perspective -- History of e-government in Sri Lanka -- Analysis of the situation -- Findings and recommendations -- A vision of e-government -- Motivations and aspirations -- Challenges to realizing the vision -- Lessons learned: a postscript -- A strategy for e-government: initial priorities and lessons -- Planning for e-services -- Building e-governance -- Implementation agenda -- Early experience and lessons -- Annex 7.1 Criteria for determining impact & feasibility of offering services online -- Determining impact -- Determining feasibility -- Empowering communities -- Innovation in ICT use for poverty reduction -- Bottom-up planning and participatory development -- Serving the bottom of the pyramid -- The user innovation revolution -- Demand-driven ICT-enabled development -- Financing ICT innovation: lessons from InfoDev -- Conditions for ensuring impact by small grants -- Strategies for soliciting and funding good proposals -- Evaluating proposals and making funding decisions -- Good practices in managing a small-grant program -- E-society: design and early experience -- Overview of the fund -- Practices in soliciting and funding proposals -- Arrangements for implementation and monitoring -- Early operation and lessons learned -- Key lessons of eSri Lanka -- Designing and implementing a holistic framework for e-development -- Developing e-leadership institutions -- Transforming government -- Empowering communities -- Appendix 1 Main program components of eSri Lanka -- ICT policy, leadership, and institutional development program -- Information infrastructure program -- Reengineering government program -- ICT human resource capacity-building program -- ICT investment and private sector development program -- E-society program -- Appendix 2 Selected indicators for Sri Lanka and comparators -- Bibliography -- About the author. Nagy K. Hanna. Includes bibliographical references and index. Includes bibliographical references (p. 195-209) and index. Information technology Economic aspects Sri Lanka Communication in economic development Sri Lanka Telecommunication Sri Lanka Internet in public administration Sri Lanka Sri Lanka Economic policy HC424.Z9 I557 2008 303.4833095493 WOT 2008 9780821373354 9780821373361 (electronic) 2007039304 DLC 070924 20181210065513.0