Mark, Goulston <br/><br/>
Just listen :   discover the secret to getting through to absolutely anyone / 
Goulston, Mark. 
 - New York :  American Management Association,  2010 
 - xix, 234 pages :  illustrations ;   24 cm. 
<br/><br/><label>ISBN: </label>9780814414033 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Interpersonal communication
<br/><br/><label>Dewey Class. No.: </label>650.1  / GOJ 2010