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Customer-driven services management / S. Balachandran.

By: Material type: TextPublication details: New Delhi ; Thousand Oaks, Calif. : Response Books, 1999.Description: 333 p. ; 23 cmISBN:
  • 8170368413 (India : hb)
  • 8170368421 (India : pb)
  • 0761993711 (U.S. : hb)
  • 076199372X (U.S. : pb)
Subject(s): DDC classification:
  • 658.80954 BAC 1999
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Holdings
Item type Current library Call number Status Notes Barcode
Books Bangladesh Public Administration Training Centre Library General Reading Room 658.80954 BAC 1999 Available Naeem 87168
Books Bangladesh Public Administration Training Centre Library General Stacks 658.80954 BAC 1999 Available Amirul 88770

Includes bibliographical references (p. [326]-327) and index.

Amirul Islam

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