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Material type:

Text; Format: print ; Literary form: Not fiction ; Audience: General;

Publication details: New delhi : Universal book stall, 1989

Availability: Items available for loan: Bangladesh Public Administration Training Centre Library (2)Call number: 658.82 DEH 1989, ...

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Measuring customer satisfaction / Richard F. Gerson. by

Material type:

Text; Format: print ; Literary form: Not fiction ; Audience: General;

Publication details: Menlo Park, Calif. : Crisp Publications, c1993

Availability: Items available for loan: Bangladesh Public Administration Training Centre Library (1)Call number: 658.812 GEM 1993.

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