Bangladesh Public Administration Training Center (BPATC) Librar

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Public lists 75th Book Review SECTION-A Books Books in the Rectors' office 8th SFTC (DOICT) শেখ মুজিবুর রহমান Book Review
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Results of search for 'ccl=su:"Customer relations"'

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- Jack Myers (1)
- Ken Burnett (1)
- Auld, David D. (1)
- Ayeni, Victor (1)
- Bangladesh public ad... (1)
- Carter, Wendy (1)
- Fliehman, Deborah G. (1)
- Normann, Richard (1)
- Priore, Anthony (1)
- Roberts-Phelps, Grah... (1)
- Seth, Kirti (1)
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- Sterne, Jim (1)
- Turnbull, Peter W. (1)
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- Bangladesh Public Administration Training Centre Library (11)
Item types
- Books (11)
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- General Reading Room (2)
- General Stacks (8)
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- A complete package f... (1)
- Managing the public ... (1)
Topics
- Natural disasters (1)
- Customer relations (2)
- Consumer satisfactio... (1)
- Customer relations (8)
- Customer services (1)
- Electronic mail mess... (1)
- Export marketing (1)
- Industrial marketing (1)
- Interorganizational ... (2)
- Organizational chang... (2)
- Public administratio... (1)
- Quality of products (1)
- Relationship marketi... (2)
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Your search returned 11 results.

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75th Book Review Books 8th SFTC (DOICT)

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In-country workshop on disaster management / by

Bangladesh public administration training centre

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: London ; New York : Routledge, 2000

Availability: Items available for loan: Bangladesh Public Administration Training Centre Library (1)Call number: 363.348 INC 2000.

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Knowledge and value : a new perspective on corporate transformation / Solveig Wikström, Richard Normann ; Barbro Anell ... [et al.]. by

Wikström, Solveig
Normann, Richard, 1943-

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: London ; New York : Routledge, 1994

Availability: Items available for loan: Bangladesh Public Administration Training Centre Library (1)Call number: 121 WIK 1994.

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Strategies for international industrial marketing : the management of customer relationships in European industrial markets / edited by Peter W. Turnbull and Jean-Paul Valla. by

Turnbull, Peter W
Valla, Jean-Paul

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: London ; Dover, N.H. : Croom Helm, c1986

Availability: Items available for loan: Bangladesh Public Administration Training Centre Library (1)Call number: 658.848 TUS 1986.

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Reconnecting with customers : building brands and profits in the relationship age / Jack Myers by

Jack Myers

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Encino, Calif. : Spurge Ink. 1998

Availability: Items available for loan: Bangladesh Public Administration Training Centre Library (1)Call number: 658.812 MYR 1998.

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The Handbook of key customer relationship management : the definitive guide to winning, managing and developing key account business / Ken Burnett by

Ken Burnett

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: London : Prentice Hall, 2001

Availability: Items available for loan: Bangladesh Public Administration Training Centre Library (1)Call number: 658.812 BUH 2001.

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Customer relationship management : how to turn a good business into a great one! / Graham Roberts-Phelps. by

Roberts-Phelps, Graham

Material type:

Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;

Publication details: New delhi : viva books, 2003

Availability: Items available for loan: Bangladesh Public Administration Training Centre Library (2)Call number: 658.812 ROC 2003, ...

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Customer Care / Wendy carter by

Carter, Wendy

Series: A complete package for a one day training workshop

Material type:

Text; Format: print ; Literary form: Not fiction ; Audience: General;

Publication details: New Delhi : Harvridge Consulting Group, 1996

Availability: Items available for loan: Bangladesh Public Administration Training Centre Library (1)Call number: 658.312404 KOG 1996.

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Email marketing : using email to reach your tarket audience and build customer relationships / Jim Sterne, Anthony Priore. by

Sterne, Jim, 1955-
Priore, Anthony

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York : John Wiley & Sons, c2000

Online resources:

Table of Contents

Availability: Items available for loan: Bangladesh Public Administration Training Centre Library (1)Call number: 658.84 STE 2000.

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Customer retention through quality leadership : the Baxter approach / Deborah G. Fliehman, David D. Auld. by

Fliehman, Deborah G, 1953-
Auld, David D, 1940-

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Milwaukee, Wis. : ASQC Quality Press, c1993

Availability: Items available for loan: Bangladesh Public Administration Training Centre Library (2)Call number: 658.812 FLC 1993, ...

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Empowering the customer / Victor Ayeni. by

Ayeni, Victor

Series: Managing the public service strategies for improvement series ; no. 13

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: London : Commonwealth Secretariat, 2000

Availability: Items available for loan: Bangladesh Public Administration Training Centre Library (2)Call number: 352.3 AYE 19986, ...

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Creating customer delight : the how and why of CRM / Rakesh Seth, Kirti Seth. by

Seth, Rakesh, 1958-
Seth, Kirti, 1966-

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New Delhi ; Thousand Oaks, Calif. : Response Books, c2005

Online resources:

Table of contents only
Publisher description

Availability: Items available for loan: Bangladesh Public Administration Training Centre Library (1)Call number: 658.812 SEC 2005.

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Your search returned 11 results.

Public lists